Company Overview
At Silver Track Systems & Services, we integrate cutting-edge AV and ICT technologies to create scalable, intelligent, and future-ready environments. We specialize in designing and delivering smart communication and collaboration experiences for corporate, educational, and commercial spaces. We are looking for a skilled AV Engineer, AV Programmer, AV Project Manager, Manager – Sales, Business Development Executive, Receptionist to join our team and help us build the next generation of integrated environments.
AV Engineer
Position Summary
The AV Engineer will be responsible for the design, installation, configuration, programming, and troubleshooting of complex audio-visual and ICT systems. The ideal candidate will bridge the gap between traditional AV hardware and modern network infrastructure, ensuring seamless, high-performance collaboration spaces for our clients.
Key Responsibilities
System Design & Engineering: Review architectural, electrical, and structural blueprints to design custom AV/ICT solutions (e.g., conference rooms, smart classrooms, auditorium setups).
Installation & Integration: Oversee and assist with the physical installation of AV hardware, including displays, projectors, microphones, speakers, control systems, and structural mounts.
Network & Signal Configuration: Configure IP-based AV equipment, digital signal processors (DSPs), and network switches to ensure flawless audio/video routing over LAN/WAN networks.
Control System Programming: Set up and configure control systems (e.g., Crestron, Extron, AMX) and touch panels to provide intuitive user interfaces.
Testing & Commissioning: Conduct rigorous system testing, tuning, and calibration (audio equalization, video balancing) prior to client handover.
Troubleshooting & Support: Diagnose and resolve complex technical issues regarding hardware failures, signal degradation, or network bottlenecks.
Required Qualifications & Skills
Experience: 3–5+ years of proven experience as an AV Engineer, Technical Integrator, or a similar role in the AV/ICT industry.
Technical Knowledge: Strong understanding of signal flow, acoustics, video display technologies, and EDID/HDCP protocols.
Networking Protocol Skills: Proficiency in AV-over-IP technologies and standard networking concepts (TCP/IP, VLANs, QoS, DHCP).
Hardware Familiarity: Hands-on experience with major AV brands (e.g., Biamp, Shure, Q-SYS, Crestron, Extron, Logitech, Poly).
Software Skills: Proficiency in CAD software (AutoCAD/VidCAD) for creating line schematics and facility layouts is highly preferred.
Preferred Certifications
AVIXA: CTS (Certified Technology Specialist) or CTS-D (Design) / CTS-I (Installation).
Audio/Control: Dante Certification (Level 1/2/3), Q-SYS, or Crestron/Extron certifications.
Networking: CCNA or CompTIA Network+ equivalents.
To apply for this position drop your resume at hr@silvertracksystems.com or
AV Programmer
Position Summary
The AV Programmer is responsible for developing, writing, testing, and deploying control system source code and custom user interfaces for integrated AV environments. You will collaborate closely with our engineering team to translate complex signal flows into simple, automated, and reliable user experiences for corporate boardrooms, auditoriums, and smart spaces.
Key Responsibilities
Control System Programming: Develop custom control programs, modules, and drivers for enterprise-grade control systems (e.g., Crestron, Extron, Q-SYS, AMX).
UI/UX Design: Design clean, intuitive, and highly functional touch panel user interfaces that align with client requirements and industry best practices.
Audio DSP Configuration: Program, configure, and tune digital signal processors (DSPs) from major manufacturers (e.g., Biamp Tesira, Q-SYS Core, Shure) for acoustic echo cancellation, gating, and audio routing.
System Integration & Scripting: Write clean code using standard languages (C#, Python, Lua, JavaScript) to integrate third-party devices, IoT systems, lighting controls, and videoconferencing platforms (Zoom Rooms, Microsoft Teams Rooms).
Testing & Commissioning: Debug control code, perform system diagnostics, and work alongside field engineers to commission fully integrated AV systems before client handover.
Documentation & Asset Management: Maintain organized source code repositories, create detailed system operation manuals, and archive compiled code modules for future servicing.
Required Qualifications & Skills
Experience: 3–5+ years of dedicated experience programming commercial AV systems within the AV/ICT industry.
Coding Proficiency: Deep logic-programming skills in Crestron SIMPL/SIMPL Windows, Crestron Studio, Extron Global Configurator/Scripter, or Q-SYS Designer. Familiarity with modern programming languages (C#, Python, or Lua) is a major asset.
DSP Expertise: Solid background in advanced audio routing, gain structure setup, and acoustic echo cancellation (AEC) programming.
Networking Knowledge: Strong understanding of standard IT networking protocols (TCP/IP, UDP, SSH, Telnet, VLANs, and multicast streaming architectures like Dante or AES67).
Analytical Mindset: Excellent troubleshooting and debugging skills to trace code errors or device communication failures across networks.
Preferred Certifications
Crestron: Crestron Certified Programmer (CCP) or Master Technology Certification.
Extron: Extron Control Professional (ECP) or Extron Authorized Programmer (EAP).
Q-SYS: Q-SYS Control 201 / Advanced Control or Q-SYS Architect.
AVIXA: CTS (Certified Technology Specialist) or CTS-I / CTS-D.
To apply for this position drop your resume at hr@silvertracksystems.com or
AV Project Manager
Position Summary
The AV Project Manager is responsible for the end-to-end planning, execution, and closure of commercial AV and integrated ICT infrastructure projects. This role serves as the central point of contact between corporate clients, main contractors, internal design engineers, programmers, and field installation technicians. The ideal candidate will possess a strong blend of technical AV knowledge, rigorous organizational skills, and exceptional client-facing communication.
Key Responsibilities
Project Planning & Scope Management: Review project contracts, technical line schematics, and Bills of Quantities (BOQ) to define clear project milestones, deliverables, and resource requirements.
Site Coordination & Execution: Conduct regular site visits to assess site readiness (civil works, electrical routing, network infrastructure). Coordinate directly with general contractors, interior designers, and IT teams on-site.
Resource & Timeline Management: Manage labor allocations, track equipment procurement logistics, and maintain detailed project schedules using project management software to prevent delays.
Financial Oversight: Monitor project budgets, track variance, manage change orders, and ensure milestones are completed to facilitate progressive invoicing.
Quality Assurance & Commissioning: Oversee the final testing, tuning, and programming stages. Ensure that the integrated system strictly complies with both internal quality standards and the client’s specifications.
Client Handover & Documentation: Lead client training sessions, secure formal sign-offs, and ensure the delivery of complete “As-Built” documentation, user manuals, and asset logs.
Required Qualifications & Skills
Experience: 5+ years of proven project management experience specifically within the commercial AV integration or ICT networking industries.
Technical Understanding: Solid technical grounding in AV signal flow, control architectures (Crestron, Q-SYS), videoconferencing spaces (MTR/Zoom Rooms), and structured cabling layouts.
Site Management Skills: Strong proficiency in reading architectural, electrical, and MEP drawings. Experience managing on-site safety and labor teams.
Software Tools: Familiarity with project scheduling tools (e.g., MS Project, Asana, Monday.com) and basic CAD viewing tools.
Leadership & Communication: Strong negotiation, conflict-resolution, and clear verbal/written communication skills tailored for enterprise-level corporate clients.
Preferred Certifications
Project Management: PMP (Project Management Professional) or PRINCE2 certification.
AVIXA: CTS (Certified Technology Specialist) or CTS-D / CTS-I.
Methodologies: Agile or Scrum methodologies adapted for physical systems integration.
To apply for this position drop your resume at hr@silvertracksystems.com or
Manager - Sales
Position Summary
The Manager – Sales will head the sales department, guiding a team of Business Development Executives and Account Managers to achieve ambitious revenue targets. This leadership role requires a strategic thinker with a deep understanding of AV/ICT integration, enterprise B2B sales cycles, and market dynamics. You will be responsible for setting regional sales strategies, managing key enterprise accounts, and fostering a high-performance sales culture.
Key Responsibilities
Sales Strategy & Leadership: Develop, execute, and monitor comprehensive sales strategies and territory plans to achieve organizational revenue, growth, and profitability goals.
Team Management: Mentor, coach, and manage a team of sales professionals, providing daily guidance on pipeline management, negotiation tactics, and closing complex technical deals.
Key Account Management: Cultivate and maintain high-level relationships with key enterprise clients, strategic partners, general contractors, architects, and AV consultants.
Sales Forecasting & Reporting: Analyze market trends, track team sales metrics (KPIs), and provide accurate quarterly and annual sales forecasts to the executive leadership team.
Cross-Functional Collaboration: Work closely with the AV Engineering and Project Management teams to ensure that client requirements are met and that proposals/bids are technically accurate and commercially viable.
Contract Negotiation: Lead high-stakes negotiations, finalize commercial agreements, and oversee the bidding process for large-scale AV and ICT infrastructure projects.
Required Qualifications & Skills
Experience: 7–10+ years of successful B2B sales experience, with at least 3+ years in a sales leadership or management role, strictly within the commercial AV, ICT, or technology integration industry.
Industry Knowledge: Deep, working understanding of commercial AV systems, unified communications (e.g., Microsoft Teams Rooms, Zoom Rooms), and smart workspace solutions.
Leadership: Proven ability to build, motivate, and lead a high-performing sales team in a competitive, target-driven market.
Communication: Exceptional executive-level presentation, negotiation, and interpersonal skills.
Analytical Skills: Strong proficiency in CRM software (e.g., Salesforce, HubSpot), sales data analysis, and pipeline management.
Education: Bachelor’s degree in Business Administration, Marketing, IT, or a related field; an MBA is highly preferred.
To apply for this position drop your resume at hr@silvertracksystems.com or
Business Development Executive
Position Summary
The Business Development Executive will be responsible for identifying new business opportunities, building strategic relationships, and driving revenue growth. The ideal candidate will have a strong understanding of AV/ICT solutions and a proven track record in B2B sales, helping organizations transform their communication and collaboration spaces.
Key Responsibilities
Lead Generation: Identify and prospect potential clients in the corporate, educational, and commercial sectors through networking, cold calling, and market research.
Client Relationship Management: Build and maintain strong, long-lasting relationships with key decision-makers, architects, consultants, and industry partners.
Sales Strategy: Develop and execute effective sales strategies and territory plans to meet or exceed quarterly and annual revenue targets.
Solution Selling: Understand client needs and collaborate with the engineering and project management teams to propose tailored AV and ICT integration solutions.
Proposal Management: Lead the preparation and presentation of comprehensive business proposals, technical pitches, and commercial bids.
Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to identify new market opportunities and adapt sales approaches.
Required Qualifications & Skills
Experience: 2–5 years of proven experience in B2B sales or business development, highly preferred within the AV, ICT, or technology integration industry.
Communication: Exceptional presentation, negotiation, and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
Business Acumen: Strong understanding of sales cycles, pipeline management, and experience using CRM software.
Drive & Motivation: Highly self-motivated, target-driven, and proactive in seeking out new business with a resilient mindset.
Education: Bachelor’s degree in Business Administration, Marketing, IT, Communications, or a related field.
To apply for this position drop your resume at hr@silvertracksystems.com or
Receptionist
Position Summary
The Receptionist will manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. As the face and voice of Silver Track Systems & Services, you will ensure that all clients, partners, and guests are welcomed positively and that the front office operates smoothly and efficiently.
Key Responsibilities
Front Desk Management: Greet and welcome guests, clients, and vendors upon their arrival, directing them to the appropriate person or meeting room.
Call Handling: Answer, screen, and seamlessly route incoming phone calls across our Corporate, Sales, and Customer Care lines, taking detailed messages when necessary.
Office Presentation: Ensure the reception area, lobby, and adjacent meeting rooms are tidy, presentable, and stocked with necessary office supplies.
Mail & Deliveries: Receive, sort, and distribute daily mail, packages, and hardware deliveries to the appropriate departments.
Security & Access: Maintain office security by following established safety procedures and controlling access via the reception desk (e.g., monitoring the visitor logbook, issuing badges).
Administrative Support: Perform basic clerical tasks such as filing, photocopying, scheduling appointments, and assisting the HR and Operations teams with ad-hoc duties.
Required Qualifications & Skills
Experience: 1–3 years of proven work experience as a Receptionist, Front Office Representative, or similar administrative role (experience in a corporate or tech-focused environment is a plus).
Communication: Exceptional verbal and written communication skills with a polished, professional telephone manner.
Technical Proficiency: Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook) and standard office equipment (e.g., multi-line phone systems, printers).
Problem-Solving: Ability to be resourceful, proactive, and calm when dealing with scheduling conflicts or unannounced visitors.
Organization: Excellent multitasking and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
Education: High school diploma or equivalent; additional certification in Office Management is a plus.
To apply for this position drop your resume at hr@silvertracksystems.com or
Apply Now!
Careers with Silver Track® Systems & Services Private Limited – We provide long-term careers. We’re also committed to fostering the best possible work environment for our people. We offer opportunities to enhance one’s knowledge and futuristic skills.
