Today’s business demands mobility, video, collaboration, connectivity and presence - a way for ‘keeping you connected’® in the office and on the go. Unified communications (UC) solutions deliver integration of these, with seamless user experiences that help people collaborate more effectively. Every business requires a smooth communication path between the remote and the distributed teams, clients, suppliers and partners to serve its purposes. Silver Track® is closely associated with our clients to help them to identify strategies for ‘keeping you connected’® with your team and improve productivity and enhance the workflow process.
Silver Track offers a variety of communication solutions:
Silver track designs Video Conferencing solutions for you, irrespective of the size of your conference room or location, with an astonishing quality video and audio that makes you feel like you are in the same room and content sharing option that makes collaboration more effective.
Web conferencing encompasses various types of collaborative services including online conferencing along with content and screen sharing, webinars, webcasts, web meetings etc.
Telepresence refers to a set of technologies which allow a person to feel as if the other members were physically present, to give the appearance of being present, or to have an effect, through collaboration at a place other than their true location. The immersive telepresence is the state of the art experience compared to the traditional video conferencing.
Voice over Internet Protocol (VoIP), also called IP telephony elucidates a way to carry voice calls over an IP network including the digitization and packetization of the voice streams. IP Telephony utilizes the VoIP standards to create a telephony system where higher level features such as advanced call routing, voice mail, contact centers, etc., can be utilized.
IP PBX, also known as an EPABX, PBX or business phone system, acts as the central switching system for phone calls within a business.
We deal with IP phone variants- integrated video, different screen sizes of your choice, touch screen options, single or multi line and many which are secured, user-friendly and futuristic phones to meet the needs of all category people in your business.
Sound quality is crucial for a successful distant meeting. Silver Track provides IP and Analogue audio-conferencing devices that deliver crystal clear sound when speaking and listening and expandable capabilities to maximize the impact of every conversation in the office or on the go.
EPABX system has become a necessity in today’s office space. We provide analogue and IP PBX systems based on the customer requirements. We provide EPABX/IP PBX/Intercom systems which start from the basic level of 11 ports (3 lines with 8 extensions) to more than 10,000 ports. We can value add features like IVRS, conference bridges, GSM connectivity, etc.
We provide wired and wireless IP and analogue audio conferencing equipments for the small discussion rooms to bigger conference rooms with expansion microphones.
Completely web based management. First call resolution: Route calls to the most appropriately skilled agent based on a variety of criteria, including customer identity or information collected by interactive voice response (IVR).